Archives for March 2025

Is Your Employee Really Sick? 

Why Employment Investigations are on the increase in the UK

By Lead London Investigator Peter Torley

The TV news is dominated by quite a few major global issues at the moment. But one issue we all may have missed recently focuses on a rapidly growing concern and one that is increasingly a part of our investigations here at Private Detective London.

The issue is Workplace Absenteeism. According to a recent Totaljobs report, this is now a growing and worrying trend for businesses in the UK with sick days having increased by a staggering 41% over the past three years.

As stated in the Totaljobs report: “This creates a damaging cycle, where absenteeism places extra strain on remaining staff, leading to heightened stress, burnout, and reduced productivity.”

The Main Employment Investigation Concerns

More and more employers are now contacting us concerning a few particular aspects of Absenteeism – namely long-term sickness, working while on sick leave, and the attempt to get reluctant employees back into the office after working from home due to Covid-19.

These employers are increasingly keen to investigate and weed out individual cases of flagrant absenteeism so that they can then move forward more confidently in their businesses, replenishing or re-allocating staff if appropriate.

When Sick Leave Begins to Look Suspicious

Of course, it’s entirely normal for employees to become sick from time to time and all businesses are well used to dealing with short, occasional absences.

But it sometimes gets increasingly worse than that for many businesses. Sometimes they will suspect that sickness is feigned and that the employee is simply enjoying frequent time off at their boss’s expense.

Worse still is the increasing tendency for us to be told by clients that they’ve heard rumours that a “sick” employee is actually working elsewhere!

When they ask us to investigate these reports, we often find out that the employee may be secretly earning money on the side – doing freelance work perhaps, running an online business, picking up cash-in-hand jobs, or even working for some other company entirely.

We have also uncovered grave instances where employees who are “out sick” have been found to have been stealing a firm’s intellectual property and client data in order to quietly set up their own business over time.

If that’s the case, a business owner must be very cautious in how they go about confronting an employee with their suspicions. Without proper, professional investigation, these situations can be difficult to prove and may – for example – leave businesses vulnerable to claims of intrusion and/or harassment.

Getting Back into the Office post-Covid

Another major challenge facing many of our business clients is the push to get staff back into the office. When the Covid-19 pandemic forced companies to adopt remote working, many employees got used to working from home. For some, it genuinely improved their work output. But for others, it simply became a way to blur the boundaries between home life and work.

Now that businesses are trying to return to more in-office work, resistance can sometimes be strong among the workforce. Some employees are simply refusing to return to the office, citing things such as stress, anxiety or some new “long-term illness.”

In some cases, of course, those concerns are real and should obviously be handled cautiously. But in others, it can be a convenient excuse to maintain a lifestyle that they don’t want to give up.

As a result, employers are torn between being understanding and sympathetic to the individual but also ensuring that no one is taking advantage of the system.

Other Workplace Investigations

Outside of the issue of sickness, we also continue to investigate many other common instances of employee misconduct.

Recent examples include those who were supposed to be out “in the field” or working remotely but not necessarily doing what they should be – or indeed being where they ought to be. In such suspected cases, we frequently use GPS trackers, lawfully and cost-effectively, to monitor employees over a long period to gain the necessary intelligence. 

Professional

In all of these cases, it’s crucial to get a professional to investigate as the Information Commissioner’s Office (ICO) has strict guidelines on employee monitoring. Naturally, at Private Detective London, our team always operates within those guidelines – to the letter.

As seasoned workplace investigators, we ensure that every investigation is conducted ethically, discreetly, and in full compliance with data protection laws. The means of investigation usually covers procedures such as surveillance, public records analysis, monitoring of social media and so forth.

Why Work With Us?

With over 25 years of experience as Employment Law Investigators, Private Detective London helped scores of businesses uncover fraudulent sick leave claims and employee misconduct, thus saving them time, money, frustration and worry.

If you suspect an employee is taking advantage of your company, your first step should always be to get a trusted, Private Investigator to find out the truth for you.

Think you might have an absenteeism problem in your workplace? Get in touch with Private Detective London for a discreet consultation about all our Employers’ Investigative Services.

AI and the Modern Private Investigator

AI and the Modern Private Investigator

Artificial intelligence (AI) is evolving rapidly, reshaping industries and revolutionising how businesses operate and deliver value to their clients. PDL’s Lead Investigator Peter Torley takes a look at its impact on Private Investigations.

I found myself watching the late News the other night and one piece in particular grabbed my attention. It was a report about a big AI Conference in Paris this month – global leaders, tech experts and a range of academics gathering to discuss AI’s evolution and its future implications.

Much of the excitement at the conference, said the News, would surround China’s DeepSeek, a groundbreaking new AI assistant shaking up the industry.

It was a timely news item for me because AI has been on my mind in recent times and – along with my colleagues here in our London office – we’ve been toying over its likely ongoing implications for the whole Private Investigation industry.

A game-changer?

Over the years, I’ve seen the world of private investigations evolve dramatically, and one of the biggest significant changes has certainly been artificial intelligence.

When I first started out in this line of work, the tools available were vastly different from what we have now. Today, AI has streamlined so many aspects of the job, making our work more efficient and – in some areas – more precise too. And while technology has always been part of our profession, the increased integration of AI has certainly taken things to a whole new level.

Some people even ask me if AI will ever replace private investigators entirely. The short answer is a definite No. But like everything else, it’s not a simple black-and-white situation.

Only part of the story

I remember when GPS trackers first became widely used – there was a lot of talk about how they would eliminate the need for physical surveillance. While GPS trackers are admittedly an incredible tool (allowing us to monitor locations with pinpoint accuracy and minimizing the risk of losing a subject) they only tell part of the story. After all, a tracker can tell you where someone has been, but it won’t tell you what they were doing or who they were with. That’s where physical surveillance remains invaluable.

The same applies to advances in remote surveillance technology. Back in 2012, we were already experimenting with unmanned camera systems that allowed us to monitor locations remotely. That was good – but there was a big issue, because reviewing the footage was incredibly time-consuming. In many cases, it was even more practical and cost-effective to have one of our investigators on-site.

Admittedly, today’s AI-enhanced security solutions are far more advanced, but even the best technology still requires a trained professional to interpret the data correctly. Off-the-shelf solutions are widely available, but at PDL we only use the best bespoke systems tailored to the specific needs of our clients.

One thing that hasn’t changed in my time in the industry, though, is the absolute importance of human testimony. Evidence from AI tools, GPS trackers or surveillance cameras can be incredibly useful, but at the end of the day it doesn’t replace the need for signed witness statements. As we always tell our clients and professional associates, data alone isn’t always enough – human verification remains essential for credibility in legal cases.

Security and Ethical Considerations

Of course, with the benefits of AI come some important security concerns. At PDL, we take privacy incredibly seriously, and we have strict Non-Disclosure Agreements in place for every aspect of our work, from our clients to our internal processes.

Any AI tools that we use, especially those that handle sensitive data, are carefully vetted by our team as we take the utmost precautions to protect our clients’ confidentiality at all times. That is – and always has been – central to PDL’s core ethical standards. This area certainly needs the human touch as the ethics cannot be handed over to a machine.

Practical AI Applications in Investigations

The term ‘artificial intelligence’ makes it sound like something futuristic, but in reality, it’s already embedded in much of our everyday work and many of us have been using AI for years without realising it – spell checkers, for example, or things like predictive text. The list is always growing.

A perfect example: I once had to analyse a document in French regarding property ownership. With no French-speaking colleague immediately available, I turned to a well-known AI-powered translation tool – you can probably guess which one. Within seconds, I had a clear summary of the document’s key points. It saved me considerable time and effort, but of course I still had to verify the translation in a more human way before relying on it as evidence.

AI has also enhanced PDL’s ability to conduct international investigations. With the right tools, we can now access intelligence databases, track down individuals, and gather background information more efficiently than ever before. Whether you consider an intelligence database an AI tool or not, the fact is that technology has made it significantly easier to find the information we need.

That being said, AI isn’t always perfect. We’ve evaluated various AI-driven report-writing tools, and the results have been somewhat mixed – because while AI can summarize data quickly, it doesn’t always get the details right. As accuracy is 100% critical in our field, AI-generated reports still require careful fact-checking – by humans! The last thing we want is for an automated system to unintentionally alter the truth.

The Bottom Line

AI is certainly a powerful asset in modern private investigations, but it’s just that – an asset, nothing more. Like other industries, it enhances our work, makes certain tasks more efficient, and provides valuable insights, but it doesn’t replace the need for skilled professional investigators. At the end of the day, our ability to analyse situations, interpret human behaviour, and make professional judgment calls is what truly sets good private investigators apart.

There’s no doubt that technology will continue to evolve, and we’ll keep integrating AI at PDL where it makes sense. But no matter how advanced AI becomes, the human element remains irreplaceable. And as long as that’s the case, private investigators will always have a job to do – professionally, efficiently and effectively.

Get in Touch

If you are seeking a professional Private Investigator in London or worldwide, we’d love you to get in touch.

Call me – Peter – anytime on +44(0)2037471865.