Leading the way in the UK and worldwide
Our selective team of expert personnel is perfectly-equipped to find quick, efficient, cost-effective solutions for both individual and corporate clients.
Clients and prospective clients often ask – Why Us? Why should they choose PDL to offer the investigative support they need.
The short answer is our success rate, personnel, transparency, discretion and confidentiality, bespoke 24/7 service, and ethics. But here’s a bit more detail on Why Us:
Besides legality, ethics and proper conduct, only our clients’ success matters to us. Our ambition is always to solve the problem, not simply to close the case.
Our reputation and growth comes from our ability to repeatedly reach successful outcomes for our clients in all circumstances.
There’s no such thing as a ‘good enough’ investigation with PDL. We are by nature thorough, swift and with a focused desire on finding the truth.
We continually hone our specialist skills by further development, study and embracing new technologies, to keep us consistently providing successful outcomes for clients and therefore keep us at the forefront of the profession.
Consequently, success for our clients is a matter of course. For example, we’re extremely proud to have a 100% success rate with Tracing cases to date.
Recruitment is our biggest investment. The quality, experience and integrity of our operatives is crucial to all our processes, reputation and success.
We have a policy of not subcontracting, instead preferring to keep tasks within our group of trusted personnel.
Our growing partner program is vital to our expansion, our focus always being on utilising known, trusted agents, not just subcontracting to the nearest/cheapest operatives as many do.
Our operatives encompass a range of diverse, important, experiential backgrounds – from police, to military, to Government, and many other disciplines. As a result, we have a breadth of skills on tap, meaning we can meet every client’s needs.
Our team has been trained to engage in active listening and to provide clear concise advice on cost, time-scales and processes to deliver absolute peace of mind even before the case is closed.
You can find out more on our fees, from free appraisal to full quote delivery and how we work together for cost-effective solutions, on our fees page
Discretion and confidentiality are at the core of everything we do. They have to be, not only to allow undercover operations with professionalism, but equally importantly to instil client confidence that we will work with them with absolute discretion.
Discretion and confidentiality are not only present in our personal approach and operations, but also in our technology. We use state-of-the-art encrypted email servers to protect intelligence and data.
We frequently get questions on these topics from clients and prospective clients and so we understand that they’re often primary concerns. Please get in touch if you’d like to discuss discretion and confidentiality and we’ll be very happy to have a chat and allay any worries.
A generalised, ‘one size fits all’ approach rarely works in this industry. By definition, people or companies are different, as are their circumstances and needs.
All services we offer are personal and bespoke by design – because this is the only way to achieve successful outcomes. Adaptability is essential.
We provide a dedicated, out of hours service for urgent and/or overseas matters, to all clients.
We understand the importance of trusting those you work with. So to ensure confidentiality and ease of communication, we give every client a dedicated senior detective – to be the first line of contact and to regularly update the client on progress.
To discuss anything outlined above, or anything else about working with us and how we can help you find the answers you need, please feel free to get in touch at any time.